On Friday, Nov. 7, USCIS’ website will have a new look and a better Case Status tool.
Our updated homepage for www.uscis.gov and www.uscis.gov/espanol will still offer the user-friendly icons and tabs you are familiar with, and it will now provide easy-to-navigate sections on USCIS news, outreach events, educational webinars, and other services. You can now access the enhanced Case Status tool on your mobile device. The tool now includes case history, next steps and clearer information. The new look of the website and updates to Case Status will give customers a unified user experience from one, trusted government source.
Earlier this year, we also unveiled big changes to the Change of Address and e-Request tools. The improvements we made are a direct result of listening to and taking action on customer feedback. We are committed to working this way in the future to provide a better customer service experience.
To learn more about the tools you can use to track your case, submit case questions, and avoid spending time on the phone, visit our customer tools page at www.uscis.gov/tools.