Privacy Policy

Your privacy is important to us. This policy explains how Visapo.com collects, uses, and protects your personal information.

Last updated: December 30, 2024

Information We Collect

Personal Information

  • Full name and contact details (email, phone, address)
  • Passport information and travel documents
  • Nationality and country of residence
  • Payment information (processed securely through encrypted channels)
  • Travel dates and destination information

Automatically Collected Information

  • IP address and browser information
  • Website usage data and analytics
  • Cookies and similar tracking technologies
  • Device information and operating system

How We Use Your Information

  • Process your visa and travel authorization applications
  • Communicate with you about your application status
  • Provide customer support and respond to inquiries
  • Comply with legal requirements and government regulations
  • Improve our services and website functionality
  • Send important updates about your applications
  • Prevent fraud and ensure platform security

Information Sharing

We may share your information with:

  • Government Authorities: Required for visa processing and legal compliance
  • Service Providers: Trusted partners who assist in application processing
  • Payment Processors: Secure payment processing companies
  • Legal Requirements: When required by law or to protect our rights

Note: We never sell your personal information to third parties for marketing purposes.

Data Security

  • 256-bit SSL encryption for all data transmission
  • PCI DSS compliance for payment processing
  • Regular security audits and vulnerability assessments
  • Restricted access to personal information on a need-to-know basis
  • Secure data centers with physical and digital protection
  • Regular staff training on data protection practices

Your Rights (GDPR & CCPA)

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your data (subject to legal requirements)
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your information
  • Objection: Object to certain types of data processing
  • Withdraw Consent: Withdraw consent for specific processing activities

To exercise these rights, contact us at: privacy@visapo.com

Data Retention

We retain your personal information for different periods depending on the purpose:

  • Application Data: 7 years (as required by immigration authorities)
  • Payment Information: 3 years (for accounting and fraud prevention)
  • Website Analytics: 26 months
  • Marketing Communications: Until you unsubscribe
  • Customer Support: 3 years after last contact

Contact Us

If you have questions about this Privacy Policy or our data practices:

Email: privacy@visapo.com

Phone: +420 234 567 890

Address: 5830 E 2nd St, Ste 7000 #23181, Casper, Wyoming 82609 US

Updates: We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.